Please provide as much information as possible when speaking with our representatives so that we can better service your needs and ensure a great experience. Animals Only certified service animals or service animals in-training for guests with disabilities are allowed in the arena. Hearing Assistance Assistive listening devices personal headsets are available at the Guest Relations booths at Gate 2 or 6.
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A valid photo ID is required for use. Sign Language Interpreters A two-week notice is required for providing a certified sign language interpreter free of charge. Please contact the Guest Relations Department at Wheelchair Escorts Wheelchair escorts are available by asking any United Center team member of visiting any Guest Relations booth. Show your American Express Card at the American Express Gate binary options opening minutes prior to gates opening so you and 3 ticketed guests can get into the arena extra early.
The American Express Gate will be accessible for designated events at United Center including all Chicago Blackhawks and Chicago Bulls home games and major sporting and entertainment events. Terms apply. Cameras Following is the general camera policy that can be changed based on a specific request from the attraction or promoter: Sporting Events: non-flash, still cameras of any type may be used to take pictures of sporting events or events where house lights are illuminated during a performance as long as it does not interfere with other guests view.
Any tripod or other photography equipment may not be used or placed in any area of the building without a building issued media credentials. Selfie sticks are not allowed inside the arena. No video recording devices, audio recorders or cameras with detachable lenses are allowed. Concerts and Other Events: no professional cameras, video recording devices or audio recorders are allowed. Please contact Guest Relations at for specific event information.
Frequently Asked Questions
Charitable Donations For information on Chicago Bulls charitable donations or to request a donation, please visit bulls. For information on Chicago Blackhawks charitable donations or to request a donation, please visit blackhawks.
Elevators Elevators are located next to Gates 3 and 7. Employment For open positions at the United Center, or to submit a resume for future consideration, visit our Job Opportunities page. Escalators Escalators are located at Gates 2, 3, 6 and 7 and provide access to both the Lexus Club Level and Level. First Aid First Aid stations are located on the Level across from section and on the Level across from section Gate Times Gates generally open 90 minutes prior to the events and games.
Family shows may vary. For a specific gate opening time, please visit the show's event page.
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Guest Conduct The United Center intends to provide all guests with a safe, comfortable, and friendly environment.
Our family atmosphere prohibits foul or abusive language, and any violation of these policies may result in ejection. Guests with obscene or indecent clothing or who are seemingly intoxicated will not be granted access into the arena.
Guest Relations Guest Relations booths are located at the entrance of Gates 2 and 6, the Lexus Club Level at sectionand on the Level across from section Satellite merchandise stands are also located throughout the arena. The Madhouse Team Storelocated in the public atrium, is available for fans during atrium hours daily.
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Restrooms Restrooms are located on all levels. Re-Entry Re-entry into the arena is prohibited during all events. Rooms Banquet and meeting rooms are available for special events. Contact Levy Restaurants at for information and availability. United Center staff has been trained by medical professionals on recognizing guests with sensory needs and how to properly handle a sensory overload situation.
Additionally, the arena has sensory bags available for guests to check out at Guest Relations Booths located inside Gates 2 and 6 on the level, Section and Section Sensory bags include noise canceling headphones, fidget tools, verbal cue cards, and weighted lap pads. A designated quiet room is also available to guests at Section For the Chicago Blackhawks, call For the Chicago Bulls, call Messages are not available during concerts and special events.
Seating All seating in the arena is assigned; guests should retain their ticket throughout the event and be prepared to show their ticket when entering the specific seating area.
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Selfie Sticks Selfie sticks are not allowed inside the arena for any event. Smoking Policy Smoking is not permitted anywhere in the arena, including vapor electronic cigarettes.
A designated smoking area here he is bulls option a located outside of Gate 7. To access, you must have your ticket scanned upon exiting and re-entering. Tours Arena tours are available on select non-event days. Water Fountains Water fountains are located near restrooms on all levels. For information and directions, visit our Directions and Parking page.
Vehicle assistance is available if you parked in an official United Center lot. Please stop by the Security Desk in the East Atrium for assistance including battery jumping.
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Uber Zone To increase and streamline the fan experience for guests who take Uber to and from the United Center, the new Uber Zone is located at the corner of Madison Street and Wood Street Lot E and will combine the three former Uber locations around the arena.
Keeping with tradition, longtime fan favorites will continue to be a staple of here he is bulls option a dining options. Check out our new food and beverage options at chicagosplate. For updates, please visit Here he is bulls option a.
Non-event days: Monday - Friday - a. One child per lap. For all concerts events, all guests, including children, are required to have a ticket to enter the arena. For collegiate and any other event, call for specific details. Group Sales Group sales are available for all events. For non-Chicago Blackhawks and Chicago Bulls events, please call For Chicago Blackhawks events, visit blackhawks.
For Chicago Bulls events, visit bulls. Lost, Stolen and Counterfeit Tickets The United Center can only guarantee the validity of event tickets purchased from unitedcenter. Fans who obtain tickets from unauthorized dealers or from other fans run the risk of buying lost, stolen or counterfeit tickets which will not be honored for admission, and will not be eligible for any type of refund or exchange.
Mobile Ticketing You now have the convenience of using your smartphone as your game ticket. You no longer need to bring your physical tickets to the game.
Your smartphone is your ticket to the game. This includes season tickets and single game tickets purchased online or forwarded by email through authorized outlets including Chicagoblackhawks.
To inquire about renting an Executive Suite or Super Suite for a particular event, please call Purchasing Tickets Tickets may be purchased in person at the Gate 4 Box Office, by calling Ticketmaster ator visiting ticketmaster. A valid photo ID is required when picking up tickets. Single-compartment drawstring bags and fashion backpack purses will be permitted.
Please note that all approved bags are subject to inspection upon entry, and the United Center is unable to check or store prohibited items during the game. Entry Inspections All guests entering the arena are subject to visual inspection, bag check, and metal detection conducted by United Center security.
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Guests will be required to walk through metal detectors at all gates. This revised profitable way to make money will replace wanding at the entrances. Lost and Found If you have lost an item during an event, please visit the nearest Guest Relations booth.
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To inquire about a lost item after an event, please click here. Found items will only be kept for 7 days. Prohibited Items Guests of the United Center are prohibited from entering the arena with the following: Air horns or any other artificial noise makers Animals excluding service animals Bags larger than 14" x 14" x 6" Bottles or cans.